Simple, Flexible and Effective Tools for Maintenance Business
Infilinx Brings to you a Complete Range of Cloud based Services which help you deliver the very best in Customer experience while bringing efficiency to the entire process.
We have Built the system into Modules so that you only pay for exactly what you need.
Modules are based on clear understanding of the Maintenance Process.
The System is designed to be simple for use by any person without much training and also without any lead time. It simplifies multiple tasks of the maintenance business and improves record keeping while providing global access to the system.
Maintenance is a ongoing activity and also a Great Source of Revenue which is dependent on retaining the clients by providing timely service, Reduced Breakdown downtime of the equipment and importantly proper communication.
While Maintenance Business has multiple links that add to the time to resolution. We are striving to continuously improve and bring efficiency in each link by Automation of handling Service requests to Resolution of the Problem.
The System is design to be modular and be used for Maintenance businesses across industries.
We also Provide a Dashboard which Provides information at your finger tips to take key decisions. Data is Put into Various Forms of Graphs and also information is displayed in Realtime so that the users have actionable information at the disposal for timely decisions.
Tensor Works forms the Core for all Our Offerings. It is a Simple and Flexible yet effective tool for Maintenance Companies with Varied Applications from HVAC, Elevators, Escalators, Medical Devices, Critical Equipment, etc. The System can be used across multiple Industries due to its Flexibility.
Schedule Regular Preventive Maintenance and Monitor the Completion.
Create Tickets for the Service Requests Received and Assign Tickets to the Right Field Technician
Monitor the Tickets created to Provide Prompt Service.
Details of all the Equipments, Tickets Created and Served for Review and Knowledge Base.
Telsor Tel is a Smart Telephone Tool Which Automatically Receives Services Requests from the Clients without any Human Intervention.Tensor Tel Offloads Work of Receiving the Phone call to Raise a service Request.
The Systems receives Phone Calls from the Clients without any human intervention.
The System Creates Tickets based on the request by the (Caller) Client.
The Phone Number of the Caller is Stored in the Ticket for Further Communication or call back by the User.
All the Status Updates to the Service Requests are communicated to the Client Automatically by SMS.
Schedule Regular Preventive Maintenance and Monitor the Completion.
Create Tickets for the Service Requests Received and Assign Tickets to the Right Field Technician
Monitor the Tickets created to Provide Prompt Service.
Details of all the Equipments, Tickets Created and Served for Review and Knowledge Base.
Telsor Tel is a Smart Telephone Tool Which Automatically Receives Services Requests from the Clients without any Human Intervention.Tensor Tel Offloads Work of Receiving the Phone call to Raise a service Request.
The Systems receives Phone Calls from the Clients without any human intervention.
The System Creates Tickets based on the request by the (Caller) Client.
The Phone Number of the Caller is Stored in the Ticket for Further Communication or call back by the User.
All the Status Updates to the Service Requests are communicated to the Client Automatically by SMS.