Tensor Works

A Comprehensive Flexible and Modular Maintenance Tool.
Schedule & Take Requests, Assign& Deploy Technicians to Site.
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Features

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    Schedule Maintenance

    Schedule Regular Preventive Maintenance and Monitor the Completion.

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    Create and Assign Tickets

    Create Tickets for the Service Requests Received and Assign Tickets to the Right Field Technician

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    Monitor Tickets

    Monitor the Tickets created to Provide Prompt Service.

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    Maintain Database

    Details of all the Equipments, Tickets Created and Served for Review and Knowledge Base.

IIoT Devices

Overview

Tensor Works forms the Core for all Our Offerings. It is a Simple and Flexible yet effective tool for Maintenance Companies with Varied Applications from HVAC, Elevators, Escalators, Medical Devices, Critical Equipment, etc. The System can be used across multiple Industries due to its Flexibility.

With Tensor Works you can Create, Manage and Track Service Requests with Tickets follow up about the same with the right person who is responsible for the same until the request is resolved.

Tensor Works creates a database of the Service Requests, the Breakdown History, the Resolution History for the Equipment and the persons attending the request. This helps to create a Huge Database of all the Issues and the resolutions which can help companies attend and resolve similar issues with Ease by looking into the database and history of similar Equipment.

Benefits

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Modular System

Tensor Works Forms a Base of the Large Modular Maintenance System. Multiple Modules can be added on Top of Tensor Works for Various Requirements like Telephone System for Auto Reception of Calls, Location Based Services for Auto Assignment of Field Technicians, IoT Capability for Monitoring Equipment Health, etc.

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Ready to Use System

Tensor Works is a cloud based ready to implement and use system. The System goes up and Running almost in no Time from the time of SignUp.

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No Upfront Cost

Pay As you go model Ensures that you do not incur upfront investments into the system which frees up resources and provides flexibility. This also helps Startups and Small Companies to take advantage of the tool without paying a huge Upfront cost.

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Highly Scalable

Our System grows with you. The system is designed to be highly scalable and availableso can grow from tens of Equipment’s to Thousands without worrying about any computing infrastructure.

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Globally Accessible

Our Systems are Cloud Based and hence accessible Globally and you can execute and monitor the maintenance operations from any part of the globe.

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Simple and Flexible

The System is Simple to use and requires almost no Training to start working on it. This ensures Smooth Transition to the system without worrying about training time required.

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Free Trials

Before Committing to a Tool for your Business your need to test the tool for its usability and suitability.Hence we offer Free Trials so that you know exactly what you are buying.

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Multiple Applications

Maintaining Multiple Products across multiple industriesis made easy Possible. Product Categories in the System help you to maintain the multiple products across various with ease.

Applications and Use Cases

System can be used across multiple Applications where a Company only Serves a Single Product Category or Even Multiple Product Categories from Various Industries. Below are Some of the Applications and Use Cases we would like to Focus. All the Equipment’sbelow are deployed on to the site and require Regular Maintenance.

M2M Communication

HVAC

HVAC are Installed in Residential, Commercial and Industrial Application andits uptime is Sometimes very Critical to the Business like a Data Center where Few Degrees of Rise in Temperature causes huge problems.

TENSOR FRONT Automatically creates a schedule for Preventive Maintenance of the Equipment. Based on the schedule A Ticket Automatically is Raised A Couple of Days before the Due Date of the Maintenance.On Completion of the Preventive Maintenance, the System needs to be update to Record the Completion. The Data of the Equipment is mentioned in the System so that it is easy for the user to know about the system and assign the right person to the Task.

After the Task is Assigned to the Right Technicians the User can monitor the progress of the system and mention the same in the details for the ticket. On Resolution of the issue the ticket is marked as resolved and closed.

The details and the data from the Ticket help create a database and can be used for future reference for solving a similar problem.

Electricity Generator Sets

Electricity Generator Sets or Diesel Generators are installed in Many Residential, Commercial and Industrial Premises. They Generally Serve as a backup for the Main Power Grid Failure and Important to ensure continuous Power Supply to Equipment’s sometimes very critical to the Premises& Industrylike in a data center Loss of Power will lead to downtimes.

Tensor WorksAutomatically Creates Schedules for the Preventive Maintenance based on the users entry in the system. The System Automatically Raises Service Requests (Tickets) for the Preventive Maintenance of the Equipment. The same has then to be monitor and assigned by the User so that the Preventive maintenance is carried out and the details of the same are mentioned in the System.

On Receipt of a Service Request for Breakdown of the equipment, the details of the same can be entered into the system by the user and a fresh ticket is issued. The ticket can then be assigned to the technicians forso that he / she can attend to the breakdown and rectify the same.The user can then complete the process by resolving the ticket. The details of the same can be reviewed any time at a future date.

Elevators & Escalators

Elevators & Escalators are a great form of Transportation System within the Buildings and Premises which help move a huge number of People from Floor to Floor. This Forms an important part of any Residential, Commercial or even Industrial Structures which are growing taller each day.

Any Breakdown of these equipmentin a Commercial Establishment like Shopping Malls leads to a huge disruption in the access to the Floors thereby Affecting the Businesses.

Elevators and Escalators need Regular Preventive Maintenance to increase reliability, Safety and Lift of the Equipment. These Equipment’s also Need Breakdown to ensure they are brought to running order as soon as possible so that there is no inconvenience to the users and access to floors is not affected.

Tensor Works creates Maintenance Schedules for theTimely Preventive Maintenance. The users can then ensure that the maintenance work is completed and the record of the same is maintained.

On receipt of Service Request of Breakdown or other issues the users Can Create a Tickets for the same and can be Monitored until the issue is closed.

All the Details of the Equipment and the history of the tickets is Maintained to be accessed by the users at any time in the Future for reference or review.

Industrial Controllers & Process Equipment’s

Many Industries including the Pharmaceuticals, Chemical Industries have a huge Capital invested in the Process Equipment’sin the Manufacturing Facility. Any breakdown in the equipment leads to serious production loss and hence Uptime is of great significance.

These systems require timely Preventive Maintenance to increase reliability and Safe Operation of the Equipment. These Equipment’s also Need Breakdown to ensure they are brought to running order as soon as possible so that the production loss is minimized.

Tensor Works creates Maintenance Schedules for the Timely Preventive Maintenance. The users can then ensure that the maintenance work is completed and the record of the same is maintained.

On receipt of Service Request of Breakdown or other issues the users Can Create a Tickets for the same and can be Monitored until the issue is closed.

All the Details of the Equipment and the history of the tickets is Maintained to be accessed by the users at any time in the Future for reference or review.

Medical Equipment’s

Health Care Facilities including Hospitals and Testing Facilities rely on Equipment’s for various reasons including tests, Carrying Out Procedures, etc. All the equipment form tools carrying out the lifesaving activities. Any breakdown in these equipmentmay leads to serious Concerns and hence Uptime is of great significance.

These systems require timely Preventive Maintenance to increase reliability and Safe Operation of the Equipment. These Equipment’s also Need Breakdown to ensure they are brought to running order as soon as possible.

Tensor Works creates Maintenance Schedules for the Timely Preventive Maintenance. The users can then ensure that the maintenance work is completed and the record of the same is maintained.

On receipt of Service Request of Breakdown or other issues the users Can Create a Tickets for the same and can be Monitored until the issue is closed.

All the Details of the Equipment and the history of the tickets is Maintained to be accessed by the users at any time in the Future for reference or review.

M2M Communication

HVAC are Installed in Residential, Commercial and Industrial Application andits uptime is Sometimes very Critical to the Business like a Data Center where Few Degrees of Rise in Temperature causes huge problems.

TENSOR FRONT Automatically creates a schedule for Preventive Maintenance of the Equipment. Based on the schedule A Ticket Automatically is Raised A Couple of Days before the Due Date of the Maintenance.On Completion of the Preventive Maintenance, the System needs to be update to Record the Completion. The Data of the Equipment is mentioned in the System so that it is easy for the user to know about the system and assign the right person to the Task.

After the Task is Assigned to the Right Technicians the User can monitor the progress of the system and mention the same in the details for the ticket. On Resolution of the issue the ticket is marked as resolved and closed.

The details and the data from the Ticket help create a database and can be used for future reference for solving a similar problem.

Electricity Generator Sets or Diesel Generators are installed in Many Residential, Commercial and Industrial Premises. They Generally Serve as a backup for the Main Power Grid Failure and Important to ensure continuous Power Supply to Equipment’s sometimes very critical to the Premises& Industrylike in a data center Loss of Power will lead to downtimes.

Tensor WorksAutomatically Creates Schedules for the Preventive Maintenance based on the users entry in the system. The System Automatically Raises Service Requests (Tickets) for the Preventive Maintenance of the Equipment. The same has then to be monitor and assigned by the User so that the Preventive maintenance is carried out and the details of the same are mentioned in the System.

On Receipt of a Service Request for Breakdown of the equipment, the details of the same can be entered into the system by the user and a fresh ticket is issued. The ticket can then be assigned to the technicians forso that he / she can attend to the breakdown and rectify the same.The user can then complete the process by resolving the ticket. The details of the same can be reviewed any time at a future date.

Elevators & Escalators are a great form of Transportation System within the Buildings and Premises which help move a huge number of People from Floor to Floor. This Forms an important part of any Residential, Commercial or even Industrial Structures which are growing taller each day.

Any Breakdown of these equipmentin a Commercial Establishment like Shopping Malls leads to a huge disruption in the access to the Floors thereby Affecting the Businesses.

Elevators and Escalators need Regular Preventive Maintenance to increase reliability, Safety and Lift of the Equipment. These Equipment’s also Need Breakdown to ensure they are brought to running order as soon as possible so that there is no inconvenience to the users and access to floors is not affected.

Tensor Works creates Maintenance Schedules for theTimely Preventive Maintenance. The users can then ensure that the maintenance work is completed and the record of the same is maintained.

On receipt of Service Request of Breakdown or other issues the users Can Create a Tickets for the same and can be Monitored until the issue is closed.

All the Details of the Equipment and the history of the tickets is Maintained to be accessed by the users at any time in the Future for reference or review.

Many Industries including the Pharmaceuticals, Chemical Industries have a huge Capital invested in the Process Equipment’sin the Manufacturing Facility. Any breakdown in the equipment leads to serious production loss and hence Uptime is of great significance.

These systems require timely Preventive Maintenance to increase reliability and Safe Operation of the Equipment. These Equipment’s also Need Breakdown to ensure they are brought to running order as soon as possible so that the production loss is minimized.

Tensor Works creates Maintenance Schedules for the Timely Preventive Maintenance. The users can then ensure that the maintenance work is completed and the record of the same is maintained.

On receipt of Service Request of Breakdown or other issues the users Can Create a Tickets for the same and can be Monitored until the issue is closed.

All the Details of the Equipment and the history of the tickets is Maintained to be accessed by the users at any time in the Future for reference or review.

Health Care Facilities including Hospitals and Testing Facilities rely on Equipment’s for various reasons including tests, Carrying Out Procedures, etc. All the equipment form tools carrying out the lifesaving activities. Any breakdown in these equipmentmay leads to serious Concerns and hence Uptime is of great significance.

These systems require timely Preventive Maintenance to increase reliability and Safe Operation of the Equipment. These Equipment’s also Need Breakdown to ensure they are brought to running order as soon as possible.

Tensor Works creates Maintenance Schedules for the Timely Preventive Maintenance. The users can then ensure that the maintenance work is completed and the record of the same is maintained.

On receipt of Service Request of Breakdown or other issues the users Can Create a Tickets for the same and can be Monitored until the issue is closed.

All the Details of the Equipment and the history of the tickets is Maintained to be accessed by the users at any time in the Future for reference or review.

We are Offering Free Trials. Try Before you Buy.

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